Find it first. Fix it once
Plan replacement with documented evidence.
Pipe Replacement Guide explains what replacement projects involve and how condition assessment supports the decision.
This site focuses on project planning: using inspection evidence to scope replacement work and compare quotes fairly.
What we investigate
Repair or Replace Assessment
Replace is not always the honest answer, and neither is patch. The decision should rest on condition evidence: how much of the system is failing, and …
Read more Pipe repair guidancePost-Repair Verification
A repair is finished when the loss has stopped, not when the invoice is paid. Verification confirms the fix with the same methods that found the probl…
Read more Pipe repair guidanceLeak Location Before Repair
Every avoidable repair bill starts with a guess. Locating first turns repair from exploration into execution: the contractor opens where the leak is, …
Read more Pipe repair guidancePipe Repair Options Explained
Contractors propose spot repairs, section replacement or larger works. Understanding what each option depends on helps you ask better questions and co…
Read moreHow it works
- Describe the symptoms. Call or email with what you see, hear or smell, and when it appears.
- On-site investigation. Non-invasive methods narrow the search: acoustic, thermal, moisture, tracer gas or line tracing as needed.
- Confirm the source. Every clue is confirmed by a second method before it is reported.
- Written report. Findings, evidence, limitations and next steps, formatted for owners, managers and insurers.
Greater Vancouver coverage
- VancouverCity of Vancouver, including Downtown, Kitsilano, Mount Pleasant, Kerrisdale, Dunbar, Hastings-Sunrise and surrounding neighbourhoods.
- BurnabyMetrotown, Brentwood, Lougheed, Edmonds and SFU/university areas.
- RichmondCity Centre, Steveston, Terra Nova and surrounding districts.
- SurreyWhalley, Newton, Fleetwood, Cloverdale, South Surrey and Grandview.
- White RockWhite Rock and the South Surrey waterfront.
- New WestminsterDowntown New West, Sapperton, Queensborough and Uptown.
- CoquitlamBurquitlam, Austin Heights, Westwood Plateau and Town Centre.
- Port CoquitlamCitadel, Oxford Heights and the downtown core.
Common questions
Do you do the repair?
No. The Leak.ca network locates, inspects and documents; licensed contractors perform repairs.
Can you recommend a contractor?
We do not endorse contractors. The report gives you the evidence to compare quotes fairly.
Can you verify a repair someone else did?
Yes. Post-repair verification confirms whether the identified loss has stopped.
What if the repair fails again?
The verification record and condition report explain what was found and tested, which supports warranty conversations.